1. Do we need to bring sheets and towels?
No. One set of sheets will be provided on each bed when you arrive. There are 10 bath towels, hand towels and washcloths in a 3 bedroom unit. If you are in a 2 bedroom unit, there is one bath towel, hand towel and wash cloth per person. Sofa bed linens are also provided.
2. Stay Over Service? What is this?
For an additional $75 per day for a two bedroom unit and $125 for a three bedroom unit from housekeeping, the staff will vacuum, clean bathrooms, make beds, empty trash and replenish towels. This service does not include the kitchen area. Please let us know when making the reservation if you desire this service.
Each unit is equipped with a full size washer and dryer. We supply laundry detergent for ONE load. If you plan to do more laundry, please bring your own detergent.
3. What is in the unit upon arrival?
Every unit includes pots, pans, coffee cups, plates, bowls, utensils, coffee maker, blender, toaster and a dishwasher. We also provide you with a ‘Starter Kit‘ of 2 dish towels, small Palmolive dishwashing soap, small dishwasher detergent, kitchen sponge, pot holder, cutting board, coffee for one pot, one trash can liner, one roll of paper towels, one roll of toilet paper per bathroom, small soap, shampoo and conditioner. Any additional items may be purchased from area grocery stores or you may bring your own.
Food Lion – Rt. 611 (9936 Stephen Decatur Hwy) – 2.9 miles
Super Fresh – Rt. 50 – (inside Tanger Outlets) – 2.8 miles
4. What about parking?
Units are issued ONE parking permit only. You may use the permit to park in the garage under the building or in our lot across the street. Free side street parking is available. We recommend utilizing public paid lots or ‘Park ‘n Ride’ for any additional vehicles.
5. Do we need to clean before we leave?
You do not need to clean thoroughly before you leave. However, if cleaning beyond industry standards is required upon your departure, the cost will be deducted from your deposit. Any damaged, missing or broken items will result in a deduction of loss of your deposit.
6. How do we check-in?
Please pull your vehicle up to our entranceway and take the elevator to the 3rd floor Lobby Level of the Courtyard Marriott. Miramar Condominiums has a separate check-in area from the front desk. We do not allow early check-ins. We strive to make your unit available to you as soon as possible. Should you arrive early, please feel free to utilize our parking area and the hotel amenities, including; guest changing areas, indoor/outdoor pool, pool deck area, business center and restrooms.
7. What time is check-out?
Check-out time is 11:00am. Please be considerate of other guests and our cleaning staff that will be preparing the unit for the next guests. You are welcome to remain on property and utilize the hotel amenities for the day. A late check-out is subject to additional rental charges.
8. Do you allow pets?
We love our furry friends, but NOT at the Miramar.
9. Do you allow smoking?
No. Smoking is prohibited in all units and on all balconies. If you wish to smoke you may do so at designated smoking areas which are by the boardwalk and the parking garage.
10. Do you have pack’n’plays, cribs, rollaway beds or air mattresses?
No. We do not offer these items.
11. Do hotel guests have access to the 5th floor condo area?
The 5th floor is a private floor for condo guests only. Access is by key card only. Please keep this in mind if you are expecting a food delivery order. You will need to meet the delivery person in the hotel lobby. We will not key anyone who is not a condominium guest to the 5th floor.
12. Can we order room service?
Yes. The Captain’s Table restaurant will be happy to deliver your meal to your unit. Please order from the restaurant and pay with your credit card when ordering. No room charges are allowed.
13. Do I need to bring a hair dryer?
No. Each unit has one hair dryer.
14. Is there a DVD player in the unit?
Yes. Please bring your own discs and enjoy your custom movie night!